Mission Statement..We will work to preserve and enhance our way of life through our homeowners association and provide information to the property owners to accomplish that goal.

Thursday, May 24, 2012

Could be a nightmare if not noted

Important Candlewick Lake Information
Please reminder during this busy Memorial Day weekend that our automated visitor call in system 
is inoperative due to a major part failure.
When you now call the 815-765-2067 number you will have one of our gate officers actually answer the line.
They will be doing their best to answer your calls in a timely manner but
unfortunately with the volume of calls coming in it may take a few extra rings before they can answer your call.
Once answered they will take down you're information and input it into our system manually.
We also suggest that during the manned hours of our West Gate you call 815-765-3768 for visitor call ins
to help reduce the congestion of calls that are coming in. 
West Gate extended hours this weekend are Saturday - Monday 12:00 PM to 8:00 PM
We have ordered the required parts and the situation will be rectified as soon as possible.
Thank you in advance for your patience.